Shop Policies

Shipping

Most items will ship within 5 business days. Large quantity orders may take up to 3 weeks to prepare for shipping.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns

Returns are not accepted. If a product arrives damaged, photo must be supplied showing damage within 10 days of receiving and a new product will be sent to replace the damaged one.

Cancellations

Cancellations are not accepted.

Please contact Katie if you have any problems with your order.